If you are not satisfied with the products you buy and want to return, please contact us within 30 days after receiving the order.


What is the warranty period of 6 months?
  • In the past 6 months (180) calendar days from our here to buy any goods, if found to have defects, can return to us.
  • We will repair or replace the equipment free (decision) by us.

Warranty does not include?
  • All the purchase date more than 6 months (180) calendar days of the goods.
  • Didn't buy proof, we will not refund.
  • Accident, neglect, abuse or misuse. 
  • If there are any problems, you for your shopping there is discontent, please do not hesitate to contact us. We are very willing to solve any situation as soon as possible.

If I need warranty?

All you need to do is get your replace handwritten pen are the following:

  • Including your purchase (payment).
  • After we received your claim, we will contact you by E-mail.
  • We process your damage claim. 
  • We will contact with you, to confirm the address change/maintenance projects. 

  • Just send us your proof of purchase which you received when you bought from us.
  • Just send this along with your written statement and you're done.

What happens when my application is approved?
  • After we approve your claim, we will notify you of the decision.
  • Then we will replace or repair the stylus of the same specification.
  • The goods will be delivered to the original buyer's address as soon as possible (unless otherwise confirmed).